Privacy Policy

Who we are

Telleroo, we are committed to maintaining the trust and confidence of our visitors and customers. We’ll never sell any of your data and stop at nothing to keep your data safe. Below we’re going to walk you through when and why we collect your personal information, how we use it and the how we keep it secure.

Types of data we collect

Website and application Cookies

As with most websites we store and collect certain details about when you use our website and applications. These cookies are there to make our website and application easy for you by remembering who you are and your preferences.
The cookies we use are:

Google analytics (cookie name is _ga ) which allows us to view how our website is doing and what works and doesn’t work.

FullStory (fs_uid) which allows us to record and monitor your actions on our website so we can constantly improve our offerings

Drift (driftt_aid and driftt_sid) which is our website chat tool allowing us to answer any question you have with us quickly.
Telleroo application uses cookies to identify who you are and your preferences.

Mailing Lists

As part of the registration process for our newsletter, we collect personal information which allows us to send personalised emails to you. This email list is kept private and never traded or rented to other companies.

Customer Data

When a customer signs up to Telleroo, we are required to collect data about you and your business which is stored and processed in order to deliver our services. We collect name, date of birth, email, phone number and identification such as passport or driving license. All data is stored securely with strict security and access controls.

Third Parties

We only transfer data to third parties to allow us to fulfill our contract obligations which are sending payments on behalf of our customers. In this situation we have in pace a legally binding agreement with the third party.

Telleroo will only transfer data outside of the European Economic Area or EEA where it is compliant with data protection legislation and the means of transfer provides adequate safeguards in relation to your data.

Access to your personal information

You are entitled to view, amend, export, or delete the personal information that we hold. Email your request to our team at support@telleroo.com.

Changes to this Privacy Notice

Telleroo reserves the right to make changes to this privacy policy at any time by giving notice to its users on this page and/or - as far as technically and legally feasible - sending a notice to users via any contact information available to Telleroo.

Should the changes affect processing activities performed on the basis of the individual’s consent, the Telleroo shall collect new consent from the individual, where required.

Last reviewed: 19th November 2019