A recorded session on the misconceptions we hear most from firms introducing payments: wallets and open banking, client money, responsibility, engagement letters and what FCA regulation actually covers.

The myths we cover

1Open banking is better than wallets.

2Using a wallet means we're holding client money.

3If the client approves it, we have no responsibility.

4Our engagement letter says we do bookkeeping, so payments are covered.

5We use a regulated provider, so the risk sits with them.

talk process with the team

Case studies.

How firms run payments with Telleroo.

How Ascendant delivers secure, scalable client payments with Telleroo

£2.5K saved from fraudsters: How APH Accountants stopped a fraudulent payment before it was sent

How Pinpoint Bookkeeping leveraged payments to revolutionise their service offering

Delivering value to clients with payroll payments: How Blu Sky harnessed Telleroo and Xero for growth

How Wenodo Optimises Payments for Client Cash Flow Control

How PEM saves hours and delivers more value with Telleroo

view all case studies

Extra reading.

Extra resources for partners

Understanding ICAEW's Client Money Regulations: How Telleroo Fits Into Your Accountancy Practice

A Change in Approach: The Value & Price of Bookkeeping Services

Payroll as a Service: Key takeaways from running an award-winning accounting firm

Right first time: Why strong AML processes are key to growing your firm

check out the blog

FAQs.

Frequently asked questions.

What platforms does Telleroo integrate with?

Telleroo integrates with Xero and QuickBooks for supplier payments, and with Xero Payroll, Staffology, FreshPay, Employment Hero, SafeHR, Paiyroll and Buddy for payroll payments, and ExpenseIn for expense payments.

You can also use Telleroo by uploading a file from Sage, FreeAgent, BrightPay or anywhere else.

What comms do my clients get?

When you add a client they get an email from the Telleroo team prompting them to confirm the request and upload their identification. Once they are fully onboarded, your client will receive notifications to fund and approve the pay runs set up by you and your team.

Can I use Telleroo for my firm?

Yes. As a Telleroo partner you get free payments for your firm and you can easily process payments for all clients from one platform.

How many clients can I add to Telleroo?

There's no limit on the number of clients you can add to Telleroo.

Can I add my staff to Telleroo?

You can add unlimited staff members to Telleroo and assign different user permissions, these are: Viewer, Creator & Approver. You can have as many approvers as you wish, however, only one person needs to approve a pay run for it to be released.

How does Telleroo keep my clients' funds safe?

Funds in Telleroo are protected through safeguarding, which is a regulatory requirement for all e-money institutions. In this process, we keep your clients' money separate from our own money and place it in a safeguarding account with a separate bank. In the event that something should happen to Telleroo, Moorwand or Clearbank, your client would get the full value of their funds back minus any costs to distribute.

What's next?

Join the Telleroo Partner Programme.

Make up to 10 payments per client per month for free.

Testimonials.

What partner firms say.

“We aim to manage our clients’ finance function in the most advanced way possible. Having Telleroo on board to take on the whole payment process for those clients has made a big difference for us.”

Luke Streeter

Co-founder & Chief Delivery Officer, flinder

“Telleroo is a game changer for accountants. No more banking access and Bacs SUN numbers needed. We highly recommend it to our clients that value efficiency and reliability!”

Jonathan Gaunt

MD, FD Works

“For us, payroll and supplier payments used to be high-risk, low-reward…not with Telleroo. Clients approve all pay runs and the platform helps us cut out errors. It saves time and our clients love it.”

Rob Davidson

Co-founder, Sllick

Telleroo (Firm Reference 1024627) is authorised by the Financial Conduct Authority (FCA), under the Electronic Money Regulations 2011 and the Payment Services Regulations 2017. Telleroo issues electronic money and holds all relevant client funds in a safeguarded account at ClearBank Ltd (Firm Reference 754568), regulated by the Prudential Regulation Authority and the FCA.

Give us a call: 0203 6334 810 / St Mary's Court, Amersham, Buckinghamshire, England, HP7 0UT.