Telleroo vs Xero Bill Pay

Comparison.

Both Telleroo and Xero Bill Pay allow you to create and send bulk payments, whether you're paying staff or suppliers. However, the two platforms differ in how they work and the features they offer. Here's a closer look at how payments work in each platform, and what you can expect from your payment process when using them.

Criteria
Telleroo
Xero
01

Who can access the software

Do I have to use a specific accounting software?

Telleroo

You can use any accounting software.

Xero Bill Pay

You need to use Xero accounting software.

Does this work for all Xero packages?

Telleroo

Yes

Xero Bill Pay

No, bill payments isn't available if you're on the Simple plan.

Are there any eligibility requirements for my business?

Telleroo

Yes, you must be a UK based business, charity, sole trader or partnership. You are subject to KYC (verification) checks.

Xero Bill Pay

Yes, you must be a UK based business, charity, sole trader or partnership. You are subject to KYC (verification) checks via Crezco.

02

How payments are sent from your company

Does the software use wallets or open banking?

Telleroo

Wallets.

Xero Bill Pay

Open Banking.

What's the difference between open banking and a wallet? How does that affect how my payments are sent?

Telleroo

You get an e-money account in your company’s name to send payments from. You send one bulk amount to this wallet to cover payments.

Xero Bill Pay

You connect to your existing main company bank account. Payments are sent from your bank.

Does who I bank with change if I can use the software?

Telleroo

It does not matter who you bank with, as payments do not send from your main company bank account.

Xero Bill Pay

Your bank or building society must support open banking. You also need to have an eligible bank account, as some banks only offer open banking for certain corporate accounts.

How does this look in Xero?

Telleroo

You have a separate account and bank feed in Xero.

Xero Bill Pay

You have your existing bank account in Xero.

How are GBP payments sent and how quickly?

Telleroo

Faster Payments, meaning funds are typically received by recipients in just a few minutes.

Xero Bill Pay

Faster Payments, meaning funds are typically received by recipients in just a few minutes.

Can I send a payment again if it fails?

Telleroo

Yes, you can recreate the payment in Telleroo.

Xero Bill Pay

No, if the payment fails you need to create it in your bank.

03

Limits

Do I have a daily limit?

Telleroo

No. You have a monthly limit, but this is just to understand normal behaviour for your account. You can increase your limit at any time.

Xero Bill Pay

Yes, your bank account’s daily limit will apply.

Do I have a limit on the value of a bulk payment?

Telleroo

No

Xero Bill Pay

Yes, your bank account’s maximum value per payment limit will apply.

Do users have a limit?

Telleroo

No

Xero Bill Pay

Yes, if your bank assigns limits to individual users, this will apply.

Can I increase my limits in the software?

Telleroo

Yes, you can increase your limit at any time.

Xero Bill Pay

No, you would need to contact your bank directly.

04

Creating payees and payments

How can I create payments?

Telleroo
  • By selecting Xero Bills
  • From Xero Payroll
  • By connecting Telleroo to other accounting and payroll software you use
  • Uploading files directly from other software you use (no edits required where supported)
  • Uploading a custom payment file
Xero Bill Pay
  • By selecting Xero Bills
  • From Xero Payroll

Is there a maximum number of invoices I can include in a bulk payment?

Telleroo

200 for Xero invoices

Unlimited for other software connections and file uploads

Xero Bill Pay

200

Who can create payments?

Telleroo

Team members you add to Telleroo with the correct permissions, as well as your advisors (accountant, bookkeeper etc).

Xero Bill Pay

Team members you add to Xero with the correct permissions, as well as your advisors (accountant, bookkeeper etc).

Do team members require bank account access in Xero to create payments?

Telleroo

No

Xero Bill Pay

Yes

Do I need to create payees in my bank?

Telleroo

No

Xero Bill Pay

Yes, you need to create payees in your bank. Make sure the Xero payee name matches the recipient's bank account, otherwise the payment may fail.

Can I add suppliers' bank details in Xero automatically from the invoice?

Telleroo

Yes. If bank details are missing in Xero, you can open the invoice in Telleroo and scan the bank account details directly from the invoice. Once you confirm them, Telleroo will update the supplier’s record in Xero for you.

Xero Bill Pay

No, you need to add supplier's bank account details manually to their Xero record. Hubdoc does not extract bank details from invoices.

Do I need to add payees as trusted beneficiaries?

Telleroo

No

Xero Bill Pay

It depends on your bank, some banks require payees to be added as a trusted beneficiary.

Can you group bills (invoices) by supplier and send them one payment?

Telleroo

Yes

Xero Bill Pay

Yes

Can I create payments from Xero Payroll and then pay staff?

Telleroo

Yes, all posted payroll syncs to Telleroo by clicking ‘Sync Xero Payroll’. Any Approver you add to your account can authorise payments to send.

Xero Bill Pay

Yes, but only if you have a payroll admin that can authorise payments directly in your company bank account.

05

Creating international payments

How many currencies are available?

Telleroo

30+ currencies available.

Xero Bill Pay

32+ currencies available.

Can I send GBP abroad to overseas accounts?

Telleroo

Yes

Xero Bill Pay

No

Do I need to add Xero as a trusted beneficiary for international payments?

Telleroo

No

Xero Bill Pay

Sometimes, this depends on who you bank with.

06

Supplier and payee verification checks

Will my payee details be checked against the recipient's bank account?

Telleroo

Yes, confirmation of payee (CoP) is available for all GBP payments.

Xero Bill Pay

Sometimes, this depends if Confirmation of Payee (CoP) is available at your bank.

Does the software offer supplier verification?

Telleroo

Yes.

Xero Bill Pay

No.

07

Approving payments

Do I need to approve payments with my bank?

Telleroo

No

Xero Bill Pay

Yes

Where can I approve payments?

Telleroo

From the Telleroo desktop or mobile app.

Xero Bill Pay

From your bank on desktop or their mobile app.

Can I choose who is allowed to approve payments?

Telleroo

Yes

Xero Bill Pay

No

Who needs to approve payments?

Telleroo

You can choose who approves payments by assigning team members as Approvers. By default, your company's Director is given approval rights.

Xero Bill Pay

The signatory on your bank account is required to approve payments. If you have multiple signatories, all of them are required to approve payments.

Do I need to approve payments within a certain time frame?

Telleroo

No, you can approve payments at any time.

Xero Bill Pay

Yes, payments need to be authorised within 7 minutes or payments will be cancelled. If you have multiple signatories on your bank account, all of them need to authorise within that 7 minutes.

What happens if I approve payments after they were scheduled to be sent?

Telleroo

Payments will still send, just immediately after your approval.

Xero Bill Pay

You have 7 minutes to approve payments. Any later and payments will be cancelled. You will need to recreate payments.

Do I need to approve each individual payment within the pay run?

Telleroo

Yes, but you can approve all payments with one button called ‘Approve pay run’. You can also approve and cancel payments individually by selecting transactions and clicking approve. Whichever you decide, you only need to authenticate once when approving.

Xero Bill Pay

This depends on your bank. Some banks require that every individual payment is approved before the pay run can be sent. If your signatories do not successfully approve in time, the pay run will fail and you'll need to start over.

Can two people approve a pay run? And can I choose this to apply only to certain amounts?

Telleroo

Yes with Dual Approval. Two different team members can approve payments. You can choose for this to apply to all payments, or payments over a certain amount (e.g. £50,000).

Xero Bill Pay

No

Who can approve payroll payments to send?

Telleroo

Any team member you assign as an Approver in your Telleroo account.

Xero Bill Pay

Only team members with access to your business bank account that can approve payments at your bank.

08

Scheduling payments

Can I schedule payments?

Telleroo

Yes.

Xero Bill Pay

Yes, but only if your bank supports it.

How far in advance can I schedule payments for?

Telleroo

Uncapped, you can schedule for any date in the future.

Xero Bill Pay

This depends on your bank’s restrictions for scheduling.

Can I cancel scheduled payments in the software?

Telleroo

Yes, you can cancel payments directly in Telleroo.

Xero Bill Pay

No, you will need to contact your bank directly.

Can I change payments in the software?

Telleroo

Yes, you can cancel payments in Telleroo and recreate with the required changes.

Xero Bill Pay

No, you need to contact your bank directly.

09

Remittance advice

Can I send remittance advice automatically for bulk payments?

Telleroo

Yes

Xero Bill Pay

No

I only want to send remittance advice to a few suppliers in a pay run, can I do this automatically?

Telleroo

Yes, simply select which suppliers in the pay run should receive automatic remittance advice.

Xero Bill Pay

No

10

Statements and reconciliation

How do payments show in my company bank account?

Telleroo

They don’t, as payments are sent from your Telleroo account. All that shows on your bank account is your payment you send to Telleroo to top-up your account.

Xero Bill Pay

Every payment in your pay run shows as a separate statement line in your bank account. When you've made a single payment to a supplier that covers multiple invoices, Xero creates a separate batch payment for that supplier.

How quickly do payments show in my Xero bank feed?

Telleroo

Within a few minutes.

Xero Bill Pay

Depends on the timing from your bank.

How do software charges show on GBP payments?

Telleroo

There are no fees attached to GBP payments in Xero, as you are charged monthly via invoice.

Xero Bill Pay

Xero attaches a VAT invoice to each transaction showing the fee breakdown.

Do payments match automatically in reconciliation?

Telleroo

Yes, for all payments.

Xero Bill Pay

Yes if there are no fees associated with the payment.

No if there are fees associated with the payment, you need to use find and match manually.

How do software charges show on international payments?

Telleroo

The total cost of your international payment will match what you saw when approving the payment in Telleroo.

You’ll see the exchange rate, and Telleroo charge as a combined GBP cost to send. This matches what you’re shown when you approve the payment.

Xero Bill Pay

The total cost of your international payment will be different to what you saw when approving the payment in Xero.

You’ll see the exchange rate which will show higher as it’s adjusted to include the Xero payment fees and bank transfer costs within the rate.

The statement line will also include the international payment fee that Crezco charges. As the statement line includes the fee, it might be different from the initial payment amount. The fees are split equally across the bills in the batch.

11

Costs

How am I charged?

Telleroo

Monthly plan (subscription) with a number of payments included. Additional payments are charged per transaction.

Xero Bill Pay

Monthly plan (subscription) with a number of payments included. Additional payments are charged per transaction.

When am I charged?

Telleroo

Telleroo invoices on the first working day of each calendar month, charging for the previous month's usage. This usage is for payments actually sent from your account. You are not charged for payments in approval.

Xero Bill Pay

Xero invoices monthly for your plan. For additional payments, or if you're paying per payment, you are charged when you authenticate a payment. When you schedule a payment for a future date, you're still charged when you authenticate it.

Can I see how much the software has will charge me for international payments before I send it? Will I know how much I've been charged?

Telleroo

Yes, when you’re approving the payment in Telleroo, you’ll see both the exchange rate and the Telleroo fee separately so you’ll know how much you’re paying.

Xero Bill Pay

No, when creating a payment you’ll just see the exchange rate. Once it’s been paid, you’ll see the exchange rate shows higher as it’s adjusted to include the Xero payment fees and bank transfer costs within the rate.

How many payments do I get in my subscription, and what are the charges?

Telleroo
  • Essential gets you 100 payments per month, charged at £49.
  • Teams gets you 250 payments per month, charged at £129.
  • Pro gets you 500 payments per month, charged at £249.

Discounted pricing is available if you use Telleroo for multiple companies. Discounted pricing is also available for accountants, bookkeepers and payroll providers.

Discounted pricing starts with a free plan including 10 payments. Starter is £26 for 100 payments, Growth is £84 for 250 payments, and Premium is £168 for 500 payments.

Xero Bill Pay
  • Simple you cannot access online bill payments.
  • Ignite you do not get any bill payments per month, subscription charged at £18. You pay per payment.
  • Grow gets you 5 bill payments per month, charged at £39.
  • Comprehensive gets you 10 payments per month, charged at £55.
  • Ultimate gets you 15 bill payments per month, charged at £70.

What do I pay if I make additional payments outside of my plan?

Telleroo

Varies per plan, ranging from £0.29 to £1.20.

Xero Bill Pay

£0.20 each

What counts as a payment towards my plan usage?

Telleroo

A single payment sent from your account. If you combine invoices to a supplier in one payment, that counts as a single payment towards your usage.

Xero Bill Pay

A single payment sent from your account. If you combine invoices to a supplier in one payment, that counts as a single payment towards your usage.

As an accountant, bookkeeper or payroll provider, do I get any free payments?

Telleroo

It’s free for you to send an unlimited amount of GBP payments for your firm, for life.

Xero Bill Pay

15 free online bill payments each month.

What businesses say about Telleroo

"A lot of payment apps use open banking, so they link to your bank account, which takes the money out line by line. If I do that, then I have to pay the bank to take payments out as well. Whereas with Telleroo, I fund my account with one lump sum, and that top-up counts as just one transaction in my bank. Recently, I tested Xero's own pay feature, as they give you some payments for free each month. But again, it does it line by line, meaning I then pay 30p per transaction with my bank."
Rob Crawford
Financial Director
Coach Services

How Telleroo connects with Xero

See all your unpaid Xero invoices in Telleroo. Select which ones you'd like to pay and create a bulk payment. Everything is sent back to Xero for one-click reconciliation.

"I like the fact that you're able to view the Xero invoice through Telleroo. Mostly, we pay the same suppliers, but you get a feel for things like when an invoice seems higher than normal for a certain supplier. Telleroo means I can easily click on each one and check, without having to go into Xero."
Gareth Jones
Finance Director
Jurni
"What I like best is the way Telleroo links with Xero. You just go to the Xero Bills section in Telleroo, select the dates, and it pulls all the invoices through. It's really easy."
Andy Oram
Financial Controller
Cromlix