For charities

Pay charity staff and suppliers quickly and easily

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Trusted by charities including
YMCA charity logoRSPCA Cambridgeshire Mid East Branch charity logo
Telleroo charity payments dashboard and mobile app showing a charity's pay runs and available funds
E-Money Account.

Keep your charity's existing bank account

If you're making payments manually, switching your charity to a new bank account may seem like your only option. Fortunately, you don't need to. With Telleroo, you get a separate e-money account in your charity's name, so your bank's restrictions no longer apply.

1

Receive donations and grants as usual.

Funders keep paying grants into your existing bank account.

2

Top-up your Telleroo account as needed.

Top up your Telleroo account with a standing order from your bank, or make ad-hoc payments as funds are needed.

3

Send bills and payroll from Telleroo.

Staff salaries, expenses and supplier payments are sent from Telleroo.

Get up and running in 1-2 working days

We love supporting charities, so we've tailored our onboarding to suit you. We'll ask for some initial information to verify your organisation, and you can start making payments in as little as 1-2 working days.

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Fast and accurate bulk payments
Creating charity payments in one click from accounting and payroll software integrations in Telleroo

Create payments with simply a click

Stop typing in payment details and get rid of the risk of typos. Telleroo connects to the accounting and payroll software your charity already uses, so you can create hundreds of payments, ready for approval, with one click or a simple import.

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Charity staff and supplier payments sent via Faster Payments, a faster alternative to BACS

A faster alternative to BACs

No need to wait three days for BACs payments. Payments are sent via Faster Payments, so money typically reaches recipients within minutes, 24/7, 365 days a year. You can create, fund and send in minutes, giving you more time, and later deadlines to finalise payroll.

Compliance and security
Confirmation of Payee check protecting charity funds from payment fraud in Telleroo

Fraud protection

Whenever you pay someone new or change their bank details, we check that the account matches the details you hold. We'll tell you if it's a full, partial or no match, so you know exactly who you're paying and can protect your charity's funds.

Charity transaction history and audit trail export for external charity audits in Telleroo

Making external charity audits easy

Get a full history of transactions and changes in your account, exportable as a PDF or CSV. See who created, approved and sent each payment, so you're ready for your audit.

Work your way
Charity finance team users and permissions in Telleroo, removing the signatory bottleneck

Remove the signatory bottleneck

With Telleroo, your finance team can take control of payments. Add authorised users, payment approvals and finance controls where you need them, to suit your charity's processes. Your team can also get help straight away by phone, email or chat.

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Payment approval workflow set up to match a charity's financial controls in Telleroo

Approvals that suit your not-for-profit's requirements

Set up flexible approval workflows that match your charity’s financial controls, so the right people signing off payments before they’re sent. Approvers can sign-off payments on the mobile app if they're on the go.

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Have a question?

You can chat to our support team or book a full demo to see Telleroo in action.

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Case study.

How Forces Employment Charity powers their finance function with Telleroo

Before coming to Telleroo, this military charity was manually entering over 500 payments a month. Their bank's limitations meant double and triple checking payments before sending, creating a very tedious process to pay staff. Now they save hours every month with Telleroo.

Step 1

Every payment is created automatically with the click of a button.

By connecting payroll from Employment Hero, staff expenses from ExpenseIn and invoices from Xero.

→
Step 2

Payments are approved by different Directors.

Depending on the payment type, they require different approvers based on the budget holders for divisions within the charity.

→
Step 3

Payments are scheduled or sent immediately.

Staff and suppliers are paid via Faster Payments on the date the finance team have selected.

190
staff paid each salary run
500+
payments a month
72 hours
to get up and running

“Increased assurance, transparency and efficiency. Telleroo has removed a lot of manual and repetitive tasks, with incredibly low risk of errors. I think the measure of a really good cloud-based system is one that you never really even need to think about. Telleroo just works, it does what it's supposed to do and without any trouble. We couldn't imagine the process without Telleroo. I highly recommend it.”

Daniel Brook
Head of Finance, Forces Employment Charity
What's next?

Book a platform demo or sign up.

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Your hub for making faster supplier and payroll payments.

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Telleroo (Firm Reference 1024627) is authorised by the Financial Conduct Authority (FCA), under the Electronic Money Regulations 2011 and the Payment Services Regulations 2017. Telleroo issues electronic money and holds all relevant client funds in a safeguarded account at ClearBank Ltd (Firm Reference 754568), regulated by the Prudential Regulation Authority and the FCA.

Give us a call: 0203 6334 810 / St Mary's Court, Amersham, Buckinghamshire, England, HP7 0UT.