How Ometis removed the fear of payroll payment errors and saved time with SafeHR and Telleroo

Ometis is a data consultancy that has spent 25 years helping businesses get more value from their data. Working with over 250 organisations across sectors like hospitality, higher education, and financial services, the team delivers strategy, platforms, analytics, and AI expertise, partnering with technology providers such as Qlik, Microsoft, and Snowflake.

Finance Director Caroline Wood has been with the business for over 13 years. She shares how moving away from slow, manual bank entries to Telleroo transformed how the company pays its people, saving hours of admin and removing the worry of payment errors.

The stress of entering every wage payment by hand

Before adopting Telleroo, paying staff was a slow and nerve-wracking task. The company's banking platform didn't support payment file uploads, so Caroline had to enter every single payment into the bank individually.

When you're dealing with people's wages, there's no room for mistakes. So each manual entry came with layers of anxious checking.

"Every payment had to be entered individually, so I was triple-checking each one. You're dealing with people's wages, and there's no margin for error," Caroline explains. "We only had around 20 employees at the time, but it was still a significant drain on my time."

As the business expanded through acquisitions and grew to more than 40 staff, this approach simply wasn't sustainable.

Processing payroll payments in one click with SafeHR and Telleroo

The turning point came when Ometis began looking for a software that combined both payroll and HR functionality in one place. SafeHR was recommended to Caroline, and its built-in legal support made it stand out as the right choice.

Safe HR integrates directly with Telleroo, and that connection immediately changed the way Caroline handled employee payments every month.

"Discovering that SafeHR linked directly with Telleroo for net payments was a genuine turning point," Caroline says. "The integration works seamlessly, finalising payroll now comes down to a single click."

From within SafeHR, Caroline enters the pay schedule and clicks 'Pay now'. Telleroo automatically creates all payroll payments, which are then scheduled to send on payday once approved. No manual input needed.

"Telleroo saves me a significant amount of time because it integrates directly with our payroll software, and I know every payment is accurate before it's even sent."

Having an easy and accurate way to pay staff expenses

Beyond payroll, Telleroo also became the tool Caroline relies on for expenses and other business payments. Her colleague creates a TXT file for staff expenses, which Caroline then uploads to Telleroo to create and send reimbursements.

Because the file uploads preserve leading zeros in sort codes and account numbers, Caroline gets accuracy she can trust every time, without the manual re-keying that once slowed her down.

"Telleroo is efficient. You can set up a pay run in minutes, and the process is straightforward from start to finish. The interface makes it clear at a glance what still needs approval and what's already been scheduled. It's a reliable, well-built platform ."

Total peace of mind when paying and reimbursing teams

What used to be a stressful task built around endless checking is now quick, dependable, and secure. Telleroo gives Caroline two ways to create payments, both of which eliminate the need for manual data entry. Each method is backed by Telleroo's built-in security features, which include checking recipients' names against their bank details for added peace of mind.

"Telleroo has never let me down. I can rely on it to work correctly every time. It gives me confidence that funds are reaching the right account, and I have the added reassurance that any queries are dealt with promptly. Their support team is consistently responsive; I typically have an answer within minutes."

If your team is still entering wage payments by hand, Telleroo can help you automate your payroll payments, win back valuable time and give you payment confidence.

Get started with Telleroo today to make manual payments a thing of the past.