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What is a bank mandate and should you be using it?

June 19, 2020
Table of Contents

Advantages of a bank mandate?

Once a bank mandate has been ratified, you will be given your own login and key fob with which to access your clients’ bank accounts, removing the need to share banking logins.

Most banks also offer a number of different access types. You might be given permission to set up payments for your clients, for example, but not to authorise on their behalf, or you may only be given permission to view the bank account in question. These permissions can be tailored to the needs of each client, making a bank mandate a flexible option.

Disadvantages of a bank mandate

As you scale your business and deal with more and more clients, things can quickly become complicated. You might, for example, have two clients who use the same bank, so you now have two different logins and key fobs to keep track of. It’s easy to imagine a scenario in which you enter the wrong details too many times and end up locking a client’s account.

Realistically, your clients will use a number of different banks, each with their own payment flows and permissions. Additionally, there is no universal standard for payment files, as each bank accepts a slightly different format. All of this adds up to extra training for your staff, and an even greater risk of making an embarrassing mistake. 

Setting up a bank mandate can also involve a lot of paperwork for both you and your client, as well as an average wait time of two to three months. Again, as your client list grows alongside your business, setting up multiple bank mandates can quickly become a time-consuming hassle.

What are your other options

Rather than asking each of your clients to set up a bank mandate, you can simply invite them to your Telleroo partner portal. Once your client accepts your invitation, you can begin setting up payments, which they can then approve and fund, and you’ll also be able to import banking files directly from your accounting platform.  

To take advantage of this, and many more features, simply sign up for a demo account here, and try it for yourself. Telleroo is a unified way for accounting firms to make payments on behalf of small business clients.

Telleroo is authorised by the Financial Conduct Authority (FCA) by agency of Moorwand Ltd under the Electronic Money Regulations 2011, Firm Reference 902767, for the issuing of electronic money. We hold all corresponding funds in a safeguarded account at ClearBank Ltd.
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